The CoolMeds Global isothermal case has been extensively tested and validated to safely transport 2-8°C medication for 30 to 36hrs*.
It's important 2-8°C medication doesn't exceed 8°C or drop below 2°C, where it is in danger of freezing. There's plenty to plan for when travelling without also having to worry about whether your 2-8°C medication will stay safely chilled from A to B. The Global provides a solution to this, so you can concentrate on enjoying the trip instead.
The Global was designed as a 2-8°C case that provides the solution for the following requirements:
- to hold bulkier pens and bottles that don't fit into conventional 2-8°C cases, and/or
- to hold larger quantities of medication, and/or
- to provide a longer period of 2-8°C protection - up to 36 hours.
Please refer to the diagram which gives an indication as to what can fit in the CoolMeds Global case.
The Global is made from high-quality material with multiple layers of insulation for maximum protection. To protect the medication from overcooling and freezing, the insulation and cool cage absorb the initial excess cold and then distribute the cold evenly through to the medication. This process creates a stable 2-8°C environment for your medication.
The Global has been rigorously tested and has passed the 2-8°C validation with flying colours. In fact, the test data indicates that it is only the two outermost sections of the cool cage that will last up to 30 hours at 2-8°C but that the rest of the inner sections of the cool cage will last up to 36 hours. Therefore, if you need more than 30 hours, ensure that you do not place medication in the two outer sections of the cool cage. This is achieved by simply sliding the removable dividers into the cool cage to effectively block off the two outer sections. If you will be transporting 60ml bottles then we recommend the lids of the bottles are positioned towards the two outer sections as shown in the photo here above. That way, the liquid medication is always located in the coldest sections of the cool cage. It may sound a bit complicated, but it really isn't - we just like to be detailed about these things so that you have all the information you need to safely transport your medication. The information leaflet that comes with the case will go into more detail and will provide you with all the information you need.
In addition to the cool cage, the Global comes with a fluted cool cage. This is useful for transporting boxes of medication when the contents of the box should not be exposed to light. The fluted cool cage will accommodate boxes measuring up to 20.4 (L) x 5.3 (W) x 16 (H) cm.
NB: Do not be tempted to place medication in the case without using either the cool cage or the fluted cool cage, as the medication will come into direct contact with the frozen cold packs, and this will partially freeze the medication.
The two specially ribbed CoolMeds cold packs flank the cool cage and guard against overcooling by ensuring a narrow space is kept between the frozen cold packs and the cool cage. The same applies when using the fluted cool cage instead. This space effectively creates a buffer zone which diffuses the cold and protects your medication from overcooling. For this reason, do not use any other type of cold pack in the Global. These cold packs can also be bought separately as it is good to have spares and they should be replaced every 24 months as the gel denatures over time.
It is highly recommended that you do at least one trial run before your journey to make sure you are familiar with using the case especially because conditioning the cold packs is the most important step. It will also give you time to ask us any questions you might have.
The CoolMeds Global comes with a detailed user manual which must be read before using the case. It can be helpful to take it with you to show airport security to prevent the case from being opened unnecessarily.
- 1 Global isothermal case
- 2 cold packs
- 1 cool cage
- 8 cool cage dividers
- 1 fluted cool cage
- 1 adjustable shoulder strap
- 1 product info leaflet
- Global case: 29.5 x 23 x 24.5 cm (L x W x H)
- Cold pack: 21.2 x 4.5 x 14.3 cm (L x W x H)
- Cool cage: 21 x 5 x 16 cm (L x W x H)
- Fluted cool cage: 20.4 x 5.3 x 16 cm (L x W x H)
- Weight: 3.4 kg
Before purchasing, please read the product user manual.
*This is affected by factors such as the ambient temperature; ambient humidity; how many times the case is opened, how long the case is left open, and so on. As such, the responsibility for maintaining the medication at the required temperature is solely that of the user and Syringa UK Ltd cannot be held responsible or liable.
All orders automatically have free delivery applied, with no minimum spend required. Order placed with the free delivery option will be delivered within 3 working days.
Select one of the Next Day Delivery options at checkout if you would like to receive your order faster. We offer:
UK Royal Mail 24 Hours (only available for some orders) - £5.25
UK Parcelforce Next Working Day Delivery - £5.60
UK Parcelforce Next Working Day by 10:30am - £12.60
UK Parcelforce Next Working Day by 12pm - £9.00
UK Parcelforce Saturday Delivery - £18.00
HOW QUICKLY WILL MY ORDER BE DESPATCHED?
All orders placed Monday-Friday before 2pm are despatched the same day. Orders placed after 2pm, will be despatched the next working day (Mon-Fri). Orders placed after 2pm on a Friday or over the weekend, will be despatched the following Monday (excluding bank holidays).
Kindly note that when your parcel is in the hands of the courier, it is out of our direct control and as such we cannot be held responsible for any delays caused by the courier.
FREE DELIVERY - 2-3 working days
UK Royal Mail 24 Hours - 1-2 working days
UK Parcelforce Next Working Day Delivery - next working day
UK Parcelforce Next Working Day by 10:30am - next working day
UK Parcelforce Next Working Day by 12pm - next working day
UK Parcelforce Saturday Delivery - the next Saturday (orders must be placed before 2pm on Friday, to receive it the next day, Saturday, otherwise it will be delivered the following Tuesday, as it will be despatched on Monday).
At the moment, we are not delivering outside of mainland UK and Northern Ireland, however, please check back soon as we will be expanding our shipping locations. If you want to order an item to get it to a location outside of the UK, we would suggest using a forwarding company, or you are welcome to organise the postage yourself. If you would like to organise for a shipping company like Hermes, DPD, DHL etc to collect the parcel from us to then deliver to your destination, please get in touch to let us know and we can put the order to the side ready for collection.
How do I track my order?
All our orders can be tracked. Once your order has been despatched, you will receive an email with your tracking information.
The tracking for my order shows it has been delivered but I have not received it. What should I do?
Firstly, we are sorry to hear this. Please contact us on 01403 289370 or email us at email@example.com and we can investigate the location of your package and find a solution for you.
What do I do if I have missed my delivery?
Royal Mail or Parcelforce (depending on the delivery service chosen) should have left a calling card. Please give them a call or visit their site as instructed on the card to book a redelivery or collection. If you have any trouble, please contact us so we can help you.