The CoolMeds Classic isothermal case has been specially designed and validated to safely transport temperature-sensitive medication between 2-8°C for 12 to 18hrs*.
It is important 2-8°C medication doesn't go over 8°C or below 2°C, where it is in danger of freezing, as this may affect the efficacy of the medication. Travelling can be stressful enough without having the added worry of whether your medication is safely at 2-8°C during the trip.
What makes the CoolMeds Classic special is that it is fitted with an integrated digital thermometer, which gives you peace of mind in being able to monitor the medication's temperature without having to open the case. The thermometer batteries (2 x AG13 batteries) are also included and if you need spare batteries, these can be bought at most hardware stores and supermarkets.
There are 4 elasticated loops for the pens and a netted pouch to ensure that your medication is kept in the desired position in the case (suitable for pens, vials and syringes). As a guide, the internal space accommodates 4 pens that are up to 18 cm long and 1.8 cm in diameter. The case is made from high-quality material with multiple layers of insulation for maximum protection.
It comes with 2 CoolMeds Cold Packs which offer a long cooling effect and durability during frequent use. These can also be bought separately as it is good to have spares and they should be replaced every 24 months as the gel denatures over time. Also included are 2 CoolMeds Buffer Boards which absorb excessive cold and protect medication from freezing or overcooling.
Our customers absolutely love this case as it looks after their medication whilst travelling and puts their minds at rest.
It is highly recommended you do at least one trial run before your journey to make sure you are familiar with using the case especially because conditioning the cold packs is the most important step. It will also give you time to ask us any questions you might have.
The CoolMeds Classic comes with a detailed product user manual which must be read before using the case. It can be helpful to take it with you to show airport security to prevent the case from being opened unnecessarily.
Included:
- 1 Classic isothermal case
- 2 cold packs
- 2 buffer boards
- 1 digital thermometer
- 1 product info leaflet
Dimensions:
- CoolMeds Classic: 230 x 175 x 100 mm (L x W x H)
- Cold pack: 160 x 105 x 25 mm (L x W x H)
- Buffer board: 160 x 100 x 2.5 mm (L x W x H)
- Weight: 900 g
Before purchasing, please read our user manual.
*This is affected by factors such as the ambient temperature; ambient humidity; how many times the case is opened, how long the case is left open, and so on. As such, the responsibility for maintaining the medication at the required temperature is solely that of the user and Syringa UK Ltd cannot be held responsible or liable.
24 December 2023 | John
The ice packs performed very well.
I travelled to a hot climate and it was 16 hours approximately from the time I left home to the time I put the medication in the room fridge.
The temperature was still showing about 5° C.I’m very pleased with the product
Speedy service and reliable coolmeds case 25 August 2023 | Lorraine
Thank you for such speedy service. I used the isothermal case for the first time last weekend and found it very reliable. It's important that for peace of mind the Test run for the Coolmeds Classic case is carried out first. It may take a little time but it's definitely worth it. I had a 5 hour car journey and the temperature had only gone up 1 degree. When I got to the Hotel they kindly put the medication in the fridge and the blocks into the freezer ready for the return journey, where I 'conditioned' them before putting them into the case. I also purchased the Coolmeds fridge friend (small) to keep my pen in while away. I trusted the Hotel to have the fridge at the correct temperature but I think I will purchase a small fridge thermometer to pop inside to be on the safe side.
17 August 2023 | Eamon
Excellent product, quality item, good instructions.
Does what it says on the Tin. 02 March 2023 | Michael
After a couple of question about setting up the case everthing worked fine. Deirdre replied to all my queries very quickly.
04 October 2022 | Marilyn
Ordered and delivered next day. Super product and which has given me a lot of confidence in transporting my injections on the long flight to Australia. Thank you.
27 September 2022 | Stephen
Held temperatures for around 24 hours. Initial temperatures do drop very low +0.5c. but stabilise ok.
28 July 2022 | Sharon
Incredible fast efficient service and delivery. Very much appreciated thank you
28 July 2022 | Sharon
Incredible fast efficient service and delivery. Very much appreciated thank tou
Courier didn't deliver on time 27 February 2022 | angela
My package was due on 26th, since my travel day was 27th. The courier tried to deliver on 25th while I was at work, so my parcel is expected to be delivered now on 28th. I have tried to contact the courier… with no further help. This messed up all my plans as I needed this bag for my medication
Response:
I am very sorry to hear of your trouble, and I appreciate this would have been very frustrating. Please know that we dispatched your order on time and DPD did try to deliver your parcel on time. We really do like to look after our customers, so if we had known, we would have done everything to get this parcel to you on time. If there is anything else we can do, then please message us.
02 December 2021 | Lorna
Where do I start!
Ordered on a Thursday, free delivery (brilliant) vat exemption as my baby has a rare autoimmune disease, my travel case arrived the next day.
Haven't used it yet but based on the the reviews and the fact the specialist nurse recommended it, I knew it was something I needed to purchase for future travels. It will keep my daughters injections at the correct temperature when we travel to Lanzarote.
Read all 24 customer reviews...
FREE DELIVERY
All orders automatically have free delivery applied, with no minimum spend required. Order placed with the free delivery option will be delivered within 3 working days.
FASTER SHIPPING
Select one of the Next Day Delivery options at checkout if you would like to receive your order faster. We offer:
UK Royal Mail 24 Hours (only available for some orders) - £5.25
UK Parcelforce Next Working Day Delivery - £5.60
UK Parcelforce Next Working Day by 10:30am - £12.60
UK Parcelforce Next Working Day by 12pm - £9.00
UK Parcelforce Saturday Delivery - £18.00
HOW QUICKLY WILL MY ORDER BE DESPATCHED?
All orders placed Monday-Friday before 2pm are despatched the same day. Orders placed after 2pm, will be despatched the next working day (Mon-Fri). Orders placed after 2pm on a Friday or over the weekend, will be despatched the following Monday (excluding bank holidays).
Kindly note that when your parcel is in the hands of the courier, it is out of our direct control and as such we cannot be held responsible for any delays caused by the courier.
FREE DELIVERY - 2-3 working days
UK Royal Mail 24 Hours - 1-2 working days
UK Parcelforce Next Working Day Delivery - next working day
UK Parcelforce Next Working Day by 10:30am - next working day
UK Parcelforce Next Working Day by 12pm - next working day
UK Parcelforce Saturday Delivery - the next Saturday (orders must be placed before 2pm on Friday, to receive it the next day, Saturday, otherwise it will be delivered the following Tuesday, as it will be despatched on Monday).
INTERNATIONAL DELIVERY
At the moment, we are not delivering outside of mainland UK and Northern Ireland, however, please check back soon as we will be expanding our shipping locations. If you want to order an item to get it to a location outside of the UK, we would suggest using a forwarding company, or you are welcome to organise the postage yourself. If you would like to organise for a shipping company like Hermes, DPD, DHL etc to collect the parcel from us to then deliver to your destination, please get in touch to let us know and we can put the order to the side ready for collection.
FAQ's
How do I track my order?
All our orders can be tracked. Once your order has been despatched, you will receive an email with your tracking information.
The tracking for my order shows it has been delivered but I have not received it. What should I do?
Firstly, we are sorry to hear this. Please contact us on 01403 289370 or email us at sales@syringa-uk.co.uk and we can investigate the location of your package and find a solution for you.
What do I do if I have missed my delivery?
Royal Mail or Parcelforce (depending on the delivery service chosen) should have left a calling card. Please give them a call or visit their site as instructed on the card to book a redelivery or collection. If you have any trouble, please contact us so we can help you.
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